Renting Guide

A quick guide to finding and securing rented property.

This is to be used a general guide as certain terms, conditions and legislation can change. It is very important to always read your tenancy agreement and holding forms as these are legal documents that are relevant to you and your tenancy. If you are not sure about any aspect please let us know and we will be happy to advise you. If not take the advice of a solicitor.

You've found a property what's next?

Once you have found a suitable property, you will need to reserve it so that it is no longer being actively marketed. To reserve your property, you will need to pay a non-refundable, combined administration, holding and referencing fee. Therefore it is important to make sure that you are fully satisfied with your choice of property, as you will not get this fee back.

Holding the property

When you pay this fee you will be required to complete a tenant registration form/ credit referencing form. This form will require you to provide detailed honest information about yourself. Failure to answer these questions fully and honestly will result in you failing referencing and not being able to proceed with the property.

If you require additional guarantors or other tenants need to be referenced on top of the agreed tenants additional referencing fees may be required and these are outlined on our scale of fees. The property will then be held for one week until the references have been accepted as satisfactory.

Credit Checks

We will submit the credit reference to an external agency to conduct a detailed credit reference and check into your background. It may be necessary for you to supply a guarantor especially if the income required is close to the minimum required to take the tenancy outlined by one of our lettings team.

Subject to all all checks being satisfactory and you passing the credit check a date to move into the property will be set. Please note that should the tenancy not proceed due to default, change of mind, or bad references, your non-refundable fee will be forfeited.

The member of staff dealing with your property will provide you with a summary showing all payments that will need to be made with cleared funds before you can move into the property. If you are unclear about anything, please do not hesitate to ask for clarification.

Signing the tenancy agreement

The tenancy agreement must be signed on or before the date of occupation, you will be contacted to arrange an appointment for this. Please read the agreement carefully, make sure that you fully understand the implications.In addition you must be able to read and speak English, if you cannot please bring someone who can translate for you. On the day you will usually pay, a minimum of one months rent in advance, as well as a deposit / bond as specified on your initial documentation you signed when you held the property.

What methods we accept rent and deposit payments

  • Cash
  • Online electronic bank transfer (Must have cleared into our account)
  • We do not accept cheque payments of any description.


The deposit will be held against possible breakages, cleaning, breech of tenancy and unpaid bills at the rented property and will be returned, subject to everything being found satisfactory with 14 days of the tenancy ending. Parrys Lettings are members of the DPS and TDS schemes. More information can be obtained from their website.

Rent Payments

All rent payments must be paid on or before the rent due date on your agreement. If your are late paying rent then you may be subject to a late payment charge.

Standing Order Set Up

Standing orders can take as long as 3 days to reach our bank account. If you set up a standing order for the day the rent is due will put yourself in arrears and incur late payment charges for us having to chase these arrears. If you are setting up a standing order then please inform us and arrange it to be processed at least 3 days before the rent due day to allow it to clear into our bank account.

Things you should check prior to moving in

Here is a quick list of things to check off before moving into the property.
  • Who supplies the services like gas and electricity? Are they connected?
  • Is it a pre-payment meter?
  • Have I got my deposit and rent in cleared funds?
  • Have I made an appointment to sign up?
  • Is my guarantor available to sign?
  • Have I booked removals?

Please notify the appropriate organisations of the new tenancy and provide your full details.


A detailed pictorial inspection/inventory will be carried out prior to your moving in, this will describe the condition of the property and any fixtures, fittings and contents.

Mail Redirection

If you are moving from another rented property, please ensure that you contact Royal Mail to redirect your post to your new property.


A property inspection will be carried out at quarterly intervals in properties managed by Parrys Lettings. A letter and / or SMS will be sent to you to notify you of the date and time. If you find that this is inconvenient, then you should contact the office and re arrange the appointment.

During inspections you will have an opportunity to bring to our attention any defects that need to be rectified. After the inspection you will be notified if the property is being maintained to our standards. If the property does not meet our requirements, then you will be advised of the measures that you would be required to implement.


When maintenance work must be carried out at the property, a maintenance visit time will be arranged at time suitable for the tenant and the contractor. You should allow up to 30 minutes for unexpected delays and traffic, if the contractor has not arrived by this time, please contact the office immediately.

We will then make enquiries as to the cause of the delay and advise when the contractor will be at your property. In the case of a maintenance visit arranged outside of office hours, you would be given a contact number for the contractor. The contractors we use are extremely busy, therefore it is extremely important for the tenant to be available to provide access. If the contractor arrives within the allocated time and is unable to enter the property, then the tenant will be liable for any costs associated with an aborted visit.

Landlord manages his own property?

If your landlord is managing the property then you should contact your landlord directly. You will be required to allow access to your landlord or his/her representative(s), for the purpose of inspection and maintenance visits. We will inform you if we manage or not before you sign up.

At the end of the tenancy

A final inspection will be made of the property against the inventory. This is called a Check Out. Should the property be found in an unsatisfactory condition, or any breakages noted at this time of the final inspection, suitable deductions will be made from your deposit (excluding fair wear and tear).

Deposit refund

Prior to the refund of the deposit, you will need to provide copies of your bills to show that the following have been paid to the last day of the tenancy. The deposit is held in the TDS or DPS scheme. More information can be obtained from their websites.

  • Electric and Gas bills
  • Water bills.
  • Council Tax bill.
  • Telephone / Internet services bill.

On receipt of the above and subject to any deductions arising from the final inspection, your deposit will be forwarded to your nominated address, alternatively it can be collected from the office.